Shipping and Return Policy

Welcome to Buyz – Your Ultimate Shopping Destination in India!

At Buyz, we strive to provide you with a seamless and delightful shopping experience. Our commitment to excellence extends to our delivery and shipping services, ensuring that your orders reach you safely and on time.

Delivery Information:
Swift Dispatch: We understand that you are excited to receive your Buyz treasures. Rest assured, we process and dispatch orders promptly. Expect your order to be on its way within 24 hours of purchase.

Express Shipping: Buyz is dedicated to delivering your favorite products to your doorstep swiftly. Our express shipping ensures that you receive your order within 7-9 days, no matter where you are in India.

Order Tracking: Keep an eye on your order’s journey with our real-time tracking feature. Once your order is dispatched, you’ll receive a tracking number, allowing you to monitor its progress until it reaches you.

Return Policy:
We don’t accept returns, but if the product is damaged or doesn’t fit, you can exchange it. To process an exchange, we need a video showing the unboxing of the product.

Exchange Policy: Buyz operates on an exchange-only policy. If, for any reason, you are unsatisfied with your purchase, we are happy to facilitate an exchange. Please reach out to our customer service team within 7 days of receiving your order to initiate the exchange process.

Conditions for Exchange: We only accept exchanges for products that are in their original condition, with all tags and packaging intact. Additionally, the product must not show any signs of wear or damage.

Proof of Damage: In the rare event that you receive a damaged product, we request you to provide proof in the form of an unboxing video. This helps us assess the issue accurately and ensures a smooth exchange process for you.

Easy Exchange Process:
Contact Us: Reach out to our customer service team within 7 days of receiving your order, explaining the reason for exchange.

Provide Details: Share your order number, product details, and attach the unboxing video as proof of damage.

Initiate Exchange: Upon verification, we will guide you through the exchange process, ensuring you get the product you desire.

At Buyz, we prioritize your satisfaction, and our exchange policy reflects our commitment to delivering quality products to your doorstep. Thank you for choosing Buyz – where every purchase is a touch of gold!